Digital Healthcare Program - Day One


9:00 AM - 9:10 AM Opening Remarks from IQPC and the Conference Chair

9:10 AM - 9:40 AM The NSW 10-Year eHealth Strategy: Implementation of Digital Health Capabilities Across NSW Health

Zoran will discuss:
• Developments in their NSW 10-year program to innovate, invest and implement digital health capabilities and create a consistent and reliable ICT environment that enables access to accurate information for improved decision‑making
• Their seven key areas for investment with additional insight into innovations and governance in EMR
• Implementing rigorous risk management capabilities to monitor and mitigate risks throughout program delivery
Dr Zoran Bolevich, CEO, eHealth NSW
As the current hotel landscape continues to evolve, this session will bring you up to date on the latest breaking political developments, trends in the industry, trade, tourism, brands, locations and much more.


Richard Munro

Accommodation Association of Australia

9:40 AM - 10:10 AM Spotlight Presentation by PwC

Hotel Not Hotel is a place in Amsterdam where a room isn’t just a room, but a work of art with its own creator, story, and identity. The experience is part hotel, part art installation. Each room is hidden behind a fantastical facade, making every single one feel like its own special hideaway. With quirky designs, hidden doors and a small van to sleep in, Bruno will enlighten you into how he created this fascinating hotel and what he would do differently for his next creation.
  • An overview of choosing a location, getting finance and the development phase of building the hotel.
  • Addressing the challenges encountered, what they did wrong, and what they would do differently next time.
  • Approaching design in a different way though technology and creating an experience that people love.
  • Creating a vision and ensuring it works operationally.

Bruno Bont

Co-Founder and CEO
Hotel Not Hotel Amsterdam

10:10 AM - 10:40 AM Panel Discussion: Opportunities for Big Data and Clinical Analytics to Deliver Better Health Outcomes

Big Data and clinical analytics will change the way healthcare is practised and delivered. Greater exploration in how we can appropriately and innovatively apply the concepts and technologies of the information age to improve health must be every organisation’s driving ambition.

• What are the opportunities and challenges for big data and clinical analytics to improve decision making and healthcare outcomes?

• Is your workforce appropriately skilled to be able to utilise, understand and leverage Big Data?

• Data governance and cyber security measures need to be considered when managing Big Data

Parisa KouchakiData ScientistMacquarie University

Dr Ian Oppermann, CEO and Chief Data Scientist, NSW Data Analytics Centre

Zoltan Kokai, Executive Director Corporate Projects and Sustainability, Eastern Health

Dr Clair SullivanConsultant Endocriniologist and Medical InformaticianPrincess Alexandra Hospital

10:40 AM - 11:00 AM Speed Networking Session

A structured interactive session designed to help you expand your network through one-on-one focused conversations. Bring your business cards!


11:30 AM - 12:50 AM Interactive Discussion Groups

You will have the opportunity to participate in two discussions during this session

TABLE A: Safety and Quality in Digital Health and Electronic Medication Management - Proactive Review of System Use and Thematic Analysis of Incidents Arising

TABLE B: Predictive Modelling – How to Effectively Use Historical Data for Preventative Treatment

TABLE C: Opportunities and Challenges in Implementing E-Booking Systems to Connect Communities and Hospitals

TABLE D: How to Achieve a Win:Win with eReferrals: A Journey of Standardisation and Interoperability

TABLE E: Achieving Transformation in Complex Clinical Environments: Establishing a State-Wide Framework to Drive Sustainable Change, Embed Continuous Learning and Upskill Local Teams

TABLE F: Spotlight Interactive Discussion Group led by ICU Medical

As the industry evolves and the traveler's perception of a hotel experience changes, this presentation will provide an insight into hotel trends, what designs are we leaving behind and an outlook on future design trends.
  • Focusing on hotel design as a primary driver for competitive advancement.
  • Thinking about programed spaces to create social interaction and engagement within the hotel.
  • Creating an out of the box style for boutique hotel design, what have we left behind and what might come.
  • Addressing the challenging aspects of design and development.


Russell Lee

Cox Architecture

11:50 AM - 12:30 PM The Planning, Design and Development Journey of The Old Clare Hotel

Timo Bures, General Manager, The Old Clare Hotel
This 62 room boutique hotel has been constructed from Heritage listed sites The Clare Hotel Pub and the Carlton & United Breweries Administration Building. With obsessive attention to aesthetics and concern for retaining the interesting features of both buildings, this session will take you on a journey on how this hotel has been restored and is the first Australian hotel from the unconventional Unlisted Collection.
  • Designing a property with a different approach that isn’t a maximum revenue churner model.
  • Overcoming challenges with council departments, policies and procedures.
  • Identifying the steps to personalise the experience of design and development.
  • Collaborating with all stakeholders on the design and development of the project to deliver the best concept


Timo Bures

General Manager
The Old Clare Hotel


1:30 PM - 2:20 PM The Development Journey of a Heritage Listed Building at COMO The Treasury

Kyle Jeavons, Development Director,, FJM Property
COMO The Treasury is a 48 room contemporary luxury hotel occupying state buildings dating from the mid 19th century. COMO The Treasury opens up the city with new experiences by way of two restaurants, a bar and worldrenowned COMO Shambhala wellness therapies. This session will outline the hurdles and challenges in building with a heritage listed site, and how they have managed to engage with the Perth community through design implementation.
  • Highlighting the challenges of working with a heritage listed building to deliver a hotel back to the city of Perth.
  • An overview of the design concept of COMO The Treasury and how it fits into the Perth community.
  • Creating a peaceful space within a city through design concept and planning.
  • Restoring the building to ensure international quality.
  • Building a culture amongst the team within a 10 year project to deliver a finished product.


Kyle Jeavons

Development Director,
FJM Property
  • Inspiring strategies for new innovative designs that creates a hotel with long-term value.
  • Addressing the pros and cons of modern technology in the hotel.
  • How can we build a legacy that is future proof?
  • Discussing the impact of millennials and what they want not what we think they want.
  • Creating lifestyle hotel and curated spaces.
  • Creating and enhancing the experience to appreciate hotel designs.
  • Analysing new trends, what’s in and what’s not, what have we left behind?


Anneke Brown

General Manager
Como The Treasury

Kevin Wallace

Managing Director, Asia Pacific
Dream Hotel Group

Michael Smith

Group Operations Manager
8Hotels Boutique Hotel Co.

2:50 PM - 3:30 PM The Evolution of a Lifestyle Brand from a Boutique New York Hotel to a Global Business

Kevin Wallace, Managing Director, Asia Pacific, Dream Hotel Group
In this session, Kevin will go through the stages of starting up a lifestyle brand, and how it can evolve into a world-wide brand through managing travelers expectations and continuously evolving.
  • Keeping up with the competition through adapting to the customers needs.
  • Implementing new technology into the hotel to stay fresh and meet the millennial traveler.
  • Understanding how the first concept of a lifestyle brand was created in New York.
  • An overview of development plans for the Dream Hotel Group going forward.
  • How the operator and architects work with the owner to make it cost effective.


Kevin Wallace

Managing Director, Asia Pacific
Dream Hotel Group


4:00 PM - 5:00 PM Champagne Solution Roundtables

Grab a glass of wine, beer or soft drink and join you industry peers to discuss and work through pressing challenges around the topic of your choice.

Table One

4:00 PM - 5:00 PM Discussing Guest Expectations, When, Why and What they Choose

Anneke Brown, General Manager, Como The Treasury

Anneke Brown

General Manager
Como The Treasury

Table Two

4:00 PM - 5:00 PM Smart Strategies to Generating Revenue and Reduce Operating Costs

Timo Bures, General Manager, The Old Clare Hotel

Timo Bures

General Manager
The Old Clare Hotel

Table Three

4:00 PM - 5:00 PM Identifying New Technologies, What Works and What Doesn’t

Table Four

4:00 PM - 5:00 PM Analysing and Leveraging the Future of Hotel Design and Development

Klaus Kinateder, General Manager, St Giles Premier Hotels

Klaus Kinateder

General Manager
St Giles Premier Hotels

Table Five

4:00 PM - 5:00 PM Getting the Right Staff to Create an Experience for your Hotel Design

Michael Smith, Group Operations Manager, 8Hotels Boutique Hotel Co.

Michael Smith

Group Operations Manager
8Hotels Boutique Hotel Co.