Health Facilities Design & Development Day One: Wednesday, 17 March 2021

7:30 am - 8:20 am Registration and Networking

8:20 am - 8:30 am Opening Remarks from the Chair

8:30 am - 9:00 am Grand Site Tour

Designed to help you maximise your time on site, we will be running ‘Grand Tours’ throughout the event to highlight the must see presentations, introduce you to some of our key sponsors and make sure you know where all the best places for food and drink are!

9:00 am - 9:40 am A Transformational Approach to Healthcare: What it’s like to Design, Build and Operate the World’s First Hospital Without Any Beds

Fred McQueary - President of Ambulatory Care and Chief Clinical Officer, Mercy Virtual Care Center (US)
The $54 Million Mercy Virtual Care Center in Missouri (US) demonstrates what could be the future of healthcare. With a variety of telemedicine programs that allow 330 virtual care staff to care for patients round-the-clock, Mercy Hospital reduced emergency room visits and hospitalisations by over 33% since opening in 2015, aiding the prevention of state-wide hospital readmission costs that add $41.3 Billion to hospital costs annually. There is no other hospital design in the World quite like it.

Learn how Australia can adapt lessons learnt to:

  • Design a highly flexible space that supports advanced virtual care and is optimised to accommodate changing programs and technologies of the future
  • Plan and implement telemedicine programs that use innovative mobile devices to aid virtual care for chronically ill patients 
  • Address clinical and change management challenges in a fully telehealth setting, such as breaking old habits and building trust with virtual care staff and patients to eradicate the perception that they are being monitored by “big brother”

Fred McQueary

President of Ambulatory Care and Chief Clinical Officer
Mercy Virtual Care Center (US)

9:40 am - 10:10 am Adopting Flexible Funding Options to Improve Asset Management and Patient Outcomes

Michelle Gianferrari - Chief Growth Officer, Maia Financial
Tailored finance solutions for standard and specialised assets can help hospitals to better meet budget requirements, direct capital into infrastructure expansion and maximise technology. With reference to key case studies from private hospitals and health districts, learn how to improve patient outcomes and access to quality care with flexible funding options, including how:

  • Structured leasing programs can enable your organisation to stretch its finances and do more with less
  • Northland District Health Board is accessing alternative sources of capital for strategic acquisitions 
  • Barton Private Hospital is using technology leasing solutions with flexible end of term options 
  • MedEarth is adopting end of term asset management solutions to maximise their capital investments

Michelle Gianferrari

Chief Growth Officer
Maia Financial

With an estimated 7% of Australia's total carbon footprint being generated by the healthcare sector, sustainability has found its way into the spotlight as Australian hospitals and architects look to build state-of-the-art "green" facilities.

With healthcare spending on an upward trajectory, there is also increased pressure on hospitals to make hard choices around sustainable healthcare with financial viability and patient safety at front of mind. 

Watch two teams battle it out as they debate the viability and appropriateness of building and maintaining sustainable hospitals.


Eleri Carrahar

Interim Executive Director Medical Services
West Moreton Hospital and Health Service


Russell Harrison

Chief Executive Officer
Western Health


Mark Hoffman

Manager Capital Projects
Eastern Health


Marcus Gurthie

Chief Executive Officer
Mildura Private Hospital


Zoltan Kokai

Executive Director – Information
Technology and Capital Projects Eastern Health


Robert Pulsford

Director of Infrastructure
WA Country Health Service

10:40 am - 11:00 am Speed Networking

An effectively structured interactive session designed to help you expand your network through one-on-one focused conversations. Bring your business cards!

11:00 am - 11:30 am Networking Morning Tea

11:30 am - 12:00 pm $500 Million Canberra Hospital Expansion: Incorporating Clinical Design Feedback into Design to Improve Staff and Patient Experiences

Colm Mooney - Executive Group Manager – Infrastructure and Health Support Services, Canberra Health Services
The proposed $500+ Million new Surgical Procedures, Interventional Radiology and Emergency (SPIRE) Centre will build on existing capacity at Canberra Hospital. Learn how they are reflecting custom-designed specifications on the advice of their clinicians to improve safety, patient experience and the working environment, through:

  • “Hospital Campus Modernisation” to balance the constraints of aging infrastructure and rising clinical demand
  • Alignment of the expansion with Canberra Health Services’ vision, values and strategic plan to build a sustainable future
  • Clinician consultation: the preeminent critical success factor in health projects

Colm Mooney

Executive Group Manager – Infrastructure and Health Support Services
Canberra Health Services

12:00 pm - 12:30 pm $150 Million Goulburn Hospital Redevelopment: Effective Stakeholder Engagement on a Complex Redevelopment Project

Kerry Hort - Project Lead, Southern NSW Local Health District
Glitches within the planning stage of the Goulburn Hospital and Health Service Redevelopment project led to significant delays in the planning and design process. Through effective engagement, perseverance and a genuine passion to provide the Goulburn community with outstanding health care, the team brought the project back on track and into construction. Learn how to:

  • Allocate resources effectively during early planning and avoid the need to replan the schematic and detailed design 
  • Communicate effectively to guarantee alignment in contractual expectations and ensure the project is delivered on time  and within budget
  • Co-design effectively with staff and patients on the ground to help define the direction of your development   
  • Recognise the importance of addressing concerns early in the planning stage

Kerry Hort

Project Lead
Southern NSW Local Health District

12:30 pm - 1:30 pm Networking Lunch

1:30 pm - 2:00 pm Commencing Early Works for the $470 Million Victorian Heart Hospital: A Core Component of the Growing Health Innovation Hub in Melbourne’s South East

Prof. Steve Nicholls - Director, MonashHeart
With early works underway, the $470 Million Victorian Heart Hospital (VHH) will raise the bar for patient-centred design in Australian hospital construction by using biophilic design principles to maximise the surrounding native landscape. Learn how the VHH will: 

  • Permit integration of clinical care, research and teaching within the same building
  • Deliver considerable economic rewards by establishing these activities within a stand-alone institution
  • Become a training facility for cardiac medicine, nursing and related healthcare professions

Prof. Steve Nicholls


2:00 pm - 2:30 pm Lessons Learned: Planning the $1 Billion Nepean Hospital Redevelopment While Running a Fully Operational Site

Paul Isaac - Redevelopment Manager, Nepean Blue Mountains Local Health District
How do you adjust your infrastructure plan and facility design when you’re well into the planning process but get almost $500 Million in additional funding? Learn how Nepean Blue Mountains LHD is managing their planning process in a live hospital environment, by ensuring:

  • Planning, designing and constructing two stages concurrently on one campus
  • Integrating the old with the new on an established hospital site and realising the intentions of the Masterplan
  • Optimising opportunities to develop a patient-centred approach to care delivery addressing key challenges relating to hospital access, security and safety
  • Preparedness around models of care and ICT to inform business design and future workforce

Paul Isaac

Redevelopment Manager
Nepean Blue Mountains Local Health District

2:30 pm - 3:00 pm Increasing the Quality of Patient Care through Effective Security Risk Management in Design

Ben Beville - General Manager, Risk & Security Engineering, Southern Cross Protection
Intelligent security environmental design can improve quality of care by reducing capital and operational costs and controlling security risks throughout design and commissioning. Hear lessons learned from designing security risk management into major infrastructure projects, including the Nepean Hospital Redevelopment and other similar projects. Learn how to:

  • Adapt the “Pillars of Capacity Building” framework from the US Navy to suit the needs of complex hospital environments
  • Perform strategic security planning during the Concept and Schematic Design stages to reduce cost overruns and enhance the effectiveness and efficiency of security operations
  • Embed security risk management into new models of care to improve patient experience in parallel with patient and staff safety

Ben Beville

General Manager
Risk & Security Engineering, Southern Cross Protection

3:00 pm - 3:30 pm Networking Afternoon Tea

3:30 pm - 4:00 pm How Metro North is Commissioning a New Specialist Public Health Facility through an Innovative Public Private Partnership

Debbie McNamara - General Manager, STARS, Metro North Hospital and Health Service
Metro North’s new $340 Million specialist public health facility – the 182-bed Surgical, Treatment and Rehabilitation Service (STARS) – is being developed for Metro North as part of the $1.1 Billion redevelopment of Herston Quarter. Expected to open in 2021, it will provide a range of specialist surgical and complex rehabilitation services in a patient-centric model of care. Learn how to:

  • Use an innovative public-private-partnership model to deliver public health infrastructure that meets future healthcare needs \
  • Design for an efficient and effective public health model by optimising models of care and facility design
  • Get operationally ready in terms of people, systems, and processes in place for the commissioning of and transition into a new build

Debbie McNamara

General Manager
STARS, Metro North Hospital and Health Service

4:00 pm - 4:30 pm $200 Million Joan Kirner Hospital Development: Best Practices to Ensure a Smooth Project-to-Operations Transition into a New Build

Russell Harrison - Chief Executive Officer, Western Health
The Joan Kirner Hospital is the first hospital in Australia to consolidate all women’s and children’s services into the one building, generating new models of care and more seamless patient flow. Learn how Western Health ensured a smooth transition into the new build through their:

  • Clear commissioning plan to test practicality and liveability of the building and guide the handover to operations  
  • Go-live process and lessons learnt around staffing, timing and operational funding 
  • Post-project evaluation conducted 9 months since the handover to ensure best practice for future transitions from project to operations

Russell Harrison

Chief Executive Officer
Western Health

4:30 pm - 5:00 pm $3.6 Billion Adelaide BioMed City: Planning and Designing a World-Class Health and Biomedical Precinct to Enable Multi-Disciplinary and Multi-Institutional Innovation

Yvette van Eenennaam - General Manager, Adelaide BioMed City
The $3.6 Billion Adelaide BioMed City is a world-class health and biomedical precinct as part of a public-private partnership designed to integrate research, education, clinical care and the industry to drive impact, leverage investment and inform evidence-based healthcare and innovation. A key focus has been planning the overarching strategy with the precinct partners to inform future design plans. Learn how to:

  • Create and implement an overarching strategy with key stakeholders to reach a shared goal of improving the health and wealth of the community and drive the social economic impact
  • Evolve three key assets of an innovation district to drive commercial impact – knowledge assets, physical assets and networking assets
  • Leverage the convergence of emerging technologies in virtual multidisciplinary teams and future design plans

Yvette van Eenennaam

General Manager
Adelaide BioMed City

An intelligent hospital is more effective, highly efficient, and cost-optimised as it brings together the physical infrastructure, people, clinical processes and administrative workflows with cutting-edge technologies. This panel will discuss the fundamentals of smart hospital design and development, including how:

  • Smart hospitals create new clinical workflows, flexible spaces and new ways of working to achieve greater patient-centricity
  • The four dimensions of being a ‘smart’ hospital embody patient experience, your employees, the organisation and innovation 
  • Facility design is of equal importance to technology, including infrastructure and room design conducive to optimising the management of patients, supplies and devices
  • Smart hospitals improve staff productivity, patient comfort, energy efficiency and capital savings on devices, cabling, commissioning and operations

Miles Murphy

Executive Director, Assets and Project Advisory
Health Infrastructure NSW


Ien Ling Tong

Chief Health Informatics Officer
Jiahui International Hospital (Shanghai)


Kate Renzenbrink

Chief Nursing and Midwifery Information Officer
Bendigo Health

6:00 pm - 6:00 pm Networking Drinks