Nelson Tiongson is a health informatics professional with more than 10 years of experience specialising in health information systems, electronic medical records, project management, analytics, customer engagement and research and quality improvement. Tiongson, currently the Head of Health Informatics and Technology for The Medical City in the Philippines, has spent more than 10 years providing advice on healthcare-related IT strategies and acquisitions, training and information utilisation and has a strong focus on empowering users to maximise technology, data, and processes to improve health.