Anglicare At Home is undertaking an IT Transformation that includes a new IT stack, including client management, lead management, service scheduling, finance and client communication.  

This session will explore change management strategies used by Anglicare at Home to successfully deliver this digital transformation. It will cover: 

• The consultation process used to design their change management strategy
• Co-design approach for over 600 staff in the Home Care Services 
• Creation, empowerment and impact of of 4 key groups that were created to drive change within Anglicare At Home
• How client Experience was embedded into design